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Novel Coronavirus COVID-19

June, 2020

Information for travellers to Iceland after 15 June 2020
Iceland's borders have remained open to other EU and Schengen states throughout the COVID-19
pandemic, under the condition that passengers quarantine for 14 days upon arrival. Iceland will
continue to implement the travel restrictions imposed for the Schengen Area, which are currently due
to remain in place until 30 June 2020. From this date, passengers can opt for a COVID-19 test upon
arrival, as an alternative to quarantine. Read more 

'Keeping it Clean' 

Icelandair hotels have always emphasized first-class cleanliness in all our hotels and restaurants. To prevent the Coronavirus from checking-in we have launched a new 'Keeping it Clean' program where a new standard is set when it comes to keeping our hotels clean and ensuring the safety of our guests and team members. The program is built on our already high-standard housekeeping procedures and official guidelines from local authorities, allowing our guests to rest easy.

  • High-touch points in guestrooms defined and disinfected.
  • Guests have access to handsanitisers and disinfectant wipes.
  • Low-contact check-in.
  • No-contact check-out.
  • Respect guest's choice of social distance, whenever possible.
  • High-touch points in common areas defined and disinfected.
  • Sanitising stations with handsanitisers and disinfectant wipes.
  • New protocols for food & beverage departments.
  • Training on new procedures and protocols for employees and effective quality control.

Rest Easy

May, 2020

Things are looking up in Iceland. As of 4 May, larger gatherings are limited to 50 people. The Government of Iceland has announced that it expects to start easing restrictions on international arrivals no later than 15 June 2020. While from 15 May some professionals arriving in Iceland, including scientists, filmmakers, and athletes, will be eligible for a modified quarantine.

Hilton Reykjavík Nordica is and remains open.

Icelandair Hotels have reopened the following properties:
Icelandair Hotel Akureyri
Icelandair Hotel Hérað
Icelandair Hotel Mývatn opens on 1 June
Icelandair Hotel Flúðir opens on 30 May
Icelandair Hotel Hamar is open Fridays and Saturdays in May as well as on the 25th, 28th, and 31st of May.
In June, Hamar is open from 4 June, with the exclusion of 8th, 10th, 17th, and 21st of June.

Icelandair Hotel Reykjavík Natura, Reykjavík Marina, Canopy Reykjavik City Centre, Reykjavík Konsúlat Hotel and Alda Hotel Reykjavík remain closed for the time being.


27th of April, 2020

OUR COMMITMENT TO OUR GUESTS, AS WE NAVIGATE THROUGH NOVEL CORONAVIRUS (COVID-19)

Following careful consideration, we have decided that to ensure the safety of our staff, guests and the local community, we have temporarily closed the following hotels:

  • Icelandair Hotel Reykjavik Natura
  • Icelandair Hotel Reykjavik Marina
  • Alda Hotel Reykjavik
  • Icelandair Hotel Akureyri - Opens 15th of May
  • Icelandair Hotel Mývatn - Opens 1st of June
  • Icelandair Hotel Flúðir - Opens 1st of June
  • Icelandair Hotel Hamar  - Opens 4th of May. Open Fridays and Saturdays in May and is fully open from the 4th of June. 

Our hotel in Egilsstaðir, Icelandair Hotel Hérað is still open.
We‘ve also closed some of our Hilton properties, Canopy Reykjavik and Reykjavík Konsúlat Hotel but Hilton Reykjavik Nordica is still open for all guests.
We are so grateful to our many guests for their visits over the years, and we look forward to welcoming you back very soon.
As soon as we know it is safe to open our hotels again, we will, of course, let you know.

As always, the safety and security of our guests and team members remain our highest priority. We are doing everything we can to ensure the guest‘s safety as the situation around novel coronavirus (COVID-19) continues to evolve.

We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to the coronavirus, we have taken additional measures developed in consultation with global and local public health authorities (including the WHO and CDC) to make our cleaning and hygiene protocols even more rigorous:

  • Our hotel teams are receiving ongoing briefings and enhanced operating protocols.
  • We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc.)
  • We have increased the deployment of antibacterial hand sanitizers.
  • We will continue to adjust food and beverage services in accordance with current food safety recommendations.

We encourage guests to:

  • Wash hands frequently and use a paper towel to dry.
  • Avoid touching eyes, nose and mouth.
  • Avoid close contact with people who are sick.
  • Stay at home when sick.
  • Cough or sneeze into the bend of elbow or into a tissue, then throw it away immediately.
  • Greet with a smile instead of a handshake or a hug.

Q & A on Covid-19

7th of March, 2020

We at Icelandair Hotels follow developments concerning the COVID-19 outbreak closely and maintain regular contact with the Chief Epidemiologist and the Icelandic Directorate of Health to follow their guidance and instructions at any given time.

The National Commissioner of the Icelandic Police and Chief Epidemiologist have raised the alert level of the response to the COVID-19 virus outbreak. This emergency activation has no significant impact on the public beyond those measures already taken. No travel restrictions are in force.

Iceland is committed to keeping its residents and visitors as informed and prepared as possible. Given the small population of Iceland, this is easily achieved. Icelandic authorities have taken preventive steps to contain the potential spread of the COVID-19 virus in the country. As Iceland has few entry points and the lowest population density in Europe, the country has been able to move swiftly to identify, communicate with and, where necessary, quarantine Icelandic residents traveling from high-risk areas.(Italy, Iran, China, South-Korea and Ischgl ski resort in Austria)

We encourage you to read the guidelines of the Icelandic Directorate of Health should you have any questions or concerns regarding the safety of traveling to Iceland. We wish you welcome to Iceland and hope that you will have a safe and pleasant stay.

Important information for tourists in Iceland